Contact Us

Directions & Parking

The building is called   Vansanity, and you can see the signage on the windows from street level! When looking at the building from the street, it’s to the right of Hotel Commonwealth and directly to the left of the red overhang from the restaurant Blue Ribbon.

Most people park right out front in one of the metered spots, but if the green line is down, the spots directly in front of the building are sometimes taken up by the city shuttle buses. If this is the case, take a right at Hotel Commonwealth, and you can park directly behind the building on Newbury St! There is also plenty more parking along Commonwealth Ave!

If you prefer to take the T, the Kenmore Station green line stop is directly out front.

Instructions

1. When you see the signs on the window for Vansanity, come inside.

2. Take the short staircase up, and you’ll see the office to the left.

3. That door is locked, but our office manager will remotely buzz you in if he’s not physically there.

4. Sometimes it takes him a few minutes to unlock the door, so please text us at (774) 260-0843 and let us know if you haven’t been let in yet!

5. Once you’re buzzed in, please have a seat in the waiting room.

6. We will be out to get you as soon as we finish up with our previous patient.

7. Please let us know if you’re here and in the waiting room early, so if we finish up with our previous patient early, we can take you early!

Missed Appointment Policy

By booking an appointment online, you acknowledge that you have read and agree to the Missed Appointment Policy outlined below:

When booking online, a $100 booking fee is collected. This fee is nontransferable and nonrefundable in the event of a missed appointment, zero exceptions. We understand life happens, but we cannot enforce a policy for one person and not the other. A missed appointment is defined as: (A) canceling or rescheduling with less than 48 hours’ notice*, (B) failing to confirm your appointment at least 12 hours prior**, (C) arriving 15 or more minutes late, (D) booking multiple services within one appointment and not proceeding with all scheduled services on the day of the appointment, (E) using the scheduled appointment time primarily for consultation, leaving insufficient time to perform scheduled service(s), with each unperformed service counted as a missed appointment, (F) leaving the appointment early before the scheduled appointment time has concluded, or (G) not showing up to your appointment. After a second missed appointment, future appointments will require full prepayment at the time of booking.

*Our office hours are Monday through Friday, 10 AM to 8 PM. When requesting to reschedule a Monday or Tuesday appointment, the request must be made by Friday at 8 PM or the appointment will be treated as missed.

**You will receive an appointment confirmation text the day before your appointment. Appointments not confirmed may be released to a waitlisted client and then treated as missed.